ODEON Tours
Welcoming - Transfer - Hotel placement - Guidance - Tour services
@Türkiye, Egypt, Greece, Greece, Thailand, UAE, Spain, Vietnam
ODEON Tours Destination Services and Destinations Management provides services to tour operators from Belarus and other CIS countries, Czech Republic, Estonia, Balkan countries, Germany, Georgia, Latvia, Lithuania, Poland, Romania, Switzerland, Türkiye and Ukraine with its own destination services companies in Türkiye, Egypt, Thailand, UAE, Spain, Greece and Vietnam.
ODEON Tours has achieved many firsts in the field of quality and made a difference in the sector.
- In 2001, for the first time in Türkiye, ODEON Tours received the ISO 9001 Quality Management Standard certificate covering all travel agency services.
- Based on the principle of transforming Quality Management into a way of life, the Company joined the National Quality Movement and was awarded the EFQM Commitment Certificate in 2008, the EFQM Excellence Model Competency Certificate in 2011 and the EFQM 5 Star Competency Level Certificate in 2013.
- In 2009, the Company implemented the ISO 14001 Environmental Management System and OHSAS 18001 Occupational Health and Safety Management Systems, and in 2010, the ISO 10002 Quality Management - Guest Satisfaction, Complaint Handling certifications were completed.