About Us
History
Quality Management
Our Strategy

Our world is yours.

Founded in 1992, Coral Travel Group has become one of the leading groups in Türkiye and Europe, having served more than 40 million tourists over 34 years.

6000
Colleagues

With more than 6,000 colleagues, we passionately accompany our guests on their dream journeys.

40
Countries

With our presence in 40 countries, we unite different cultures and business approaches, inspire on a global scale and design the future together.

90
Destinations

We offer innovative experiences in more than 90 locations worldwide.

Coral Travel Group Coral Travel Group Coral Travel Group Coral Travel Group Coral Travel Group Coral Travel Group

Founded in 1992, Coral Travel Group has served more than 40 million tourists over 34 years and has established itself as one of the leading groups in Türkiye and Europe. Operating with strong brands in tour operation, accommodation, destination services, aviation, travel agency services, information technology and security, the Group serves approximately 4 million tourists annually through its 37 companies across 21 countries and more than 6,000 employees.

Coral Travel Group provides tour operation and sales agency services under the Coral Travel brand in 15 countries. In destination services, it operates through ODEON Tours in Türkiye, Egypt, Greece, Spain, the UAE, Thailand, Tunisia and Vietnam. In the accommodation sector it operates under the Coral Group Hotels umbrella through the brands Seven Seas Hotels, Marvida Hotels and Xanadu Resort. In addition, it offers a wide range of services through ODEONBEDS in the hotel bed bank sector, ODEON Software and Technology in information technology, and ODEON Security and Consultancy in the security sector.

Coral Travel Group continues to expand into new markets and destinations, prioritising quality and customer satisfaction. The Group is also a member of the World Travel & Tourism Council (WTTC), the leading global authority in the tourism sector.

Our History
Our Vision

We aim to become a leading tourism group that drives sustainable growth in the tourism industry, places technology at the heart of its operations, upholds  universal and ethical values, and is recognized internationally as a trusted and preferred brand.

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mission
Our Mission

To operate as a tourism group that provides our guests with reliable, innovative, sustainable and technology-oriented tourism experiences, creates value for our stakeholders, offers development opportunities for our employees and remains committed to universal and ethical values, whilst acting with sensitivity towards the environment and society.

Our Values

Integrity

We are a team that draws strength and lessons from the past, looks to the future with a young and dynamic spirit, is open to innovation, change and different perspectives, and remains committed to family, national and universal values.

We regard honesty as the foremost principle in our relationships with our customers, employees, suppliers, business partners, society and all organisations.

integrity
security

Confidentiality

We consider the protection of customer information and all data requiring confidentiality to be a fundamental responsibility. We honour our commitments and deliver our work fully and on time, thereby building long-term, trust-based and sustainable relationships.

Our Brand Value

Our quality and corporate identity form the foundation of our brand value. In all our activities, we adopt a data-driven and process-oriented management approach.

We believe in the importance of an organisational structure that is participatory, fair and transparent, recognises the need for institutionalisation, is committed to continuouslearning, open to development, and strengthened by constructive feedback.

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Aile Tatili

People and Culture

We regard our employees as unique, creative and solution-oriented professionals; we reward success and support development opportunities.

Through our multicultural structure, we strengthen collaboration, inclusivity and team spirit, creating a harmonious, fair and sustainable working environment. By integrating technology, artificial intelligence and data into our operations, we foster an innovative and people-centred corporate culture.

Our History

Coral Travel Group

 

Coral Travel Group is strengthening its corporate structure, established in accordance with international standards, through quality system initiatives based on the principle of continuous improvement, and aims to extend this approach across all its companies.

ODEON Tours, one of our subsidiaries, was the first company in Türkiye to obtain ISO 9001 Quality Management System Certification covering the full scope of travel agency services. Starting with the ISO 9001 standard, our quality journey has been expanded across our companies operating in tour operation, accommodation and security. Compliance has been achieved and in some cases certification obtained, for various management systems such as ISO 9001 Quality Management System, the EFQM Excellence Model, the ISO 14001 Environmental Management System, the ISO 45001 Occupational Health and Safety Management System, the ISO 10002 Quality Management - Customer Satisfaction - Complaints Handling, the ISO 39001 Road Traffic Safety Management System, the ISO 22000 Food Safety Management System, and the TS 12782 General Rules for Security Services Standard. 

Coral Travel Group's ongoing objective is to meet customer needs and expectations to the highest standard, to provide products and services of the highest quality, and to ensure maximum customer satisfaction through the quality management systems and tools it implements.

Our Quality Journey

 

1992

Establishment

 

2001

Total Quality Management Training and ISO 9001 Certification (ODEON Tours TR)

 

2003

Transition to a Process-Oriented Organisation

 

2005

Management by Objectives – Balanced Scorecard

 

2006

Holding Structure, Centralised Process Designs
ISO 9001 and OHSAS 18001 Certification (Odeon Security)

 

2008

EFQM Commitment to Excellence Certificate
Participation in the National Quality Movement
(ODEON Tours TR)

 

2010

ISO 10002, ISO 14001, OHSAS 18001 Certification
(ODEON Tours TR, Coral Travel TR)
ISO 9001 QMS Certification (Wezyr Holidays)
ISO 9001, ISO 10002, ISO 14001, OHSAS 18001, ISO 22000, Travelife Sustainable Tourism Certification
(Otium Family ECO Club)

 

2011

EFQM Excellence Competence 4* Certification (ODEON Tours TR)
Ministry of Culture and Tourism Environmentally Friendly
Accommodation Facility Certification (Otium Family ECO Club, Xanadu Resort Hotel)

 

2013

EFQM Excellence Competence 5* Certification (ODEON Tours TR)
ISO 9001, ISO 14001, ISO 22000 Certification (Xanadu Resort Hotel)

 

2014

ISO 9001 Certification (ODEON Tours EG)
ISO 10002 Certification (Xanadu Resort Hotel)

 

2015

ISO 39001 Road Traffic Safety Management System Certification (ODEON Tours TR)

 

2017

Travelife Sustainable Tourism Certification
(Seven Seas Hotel Blue, Seven Seas Hotel Life, Xanadu Resort Hotel)

 

2019

Alignment of Holding, Business Unit Centre and Subsidiary Processes with the APQC Process Classification Framework

 

2020

ISO 45001 Certification (ODEON Tours TR, Coral Travel TR)
Process Improvement Projects, Accelerating the Digitalisation Journey

 

2022

GSTC Certification (Global Sustainable Tourism Council)
(Otium Family ECO Club, Seven Seas Hotel Life, Seven Seas Hotel Blue, Xanadu Resort Hotel)

 

2023

ISO 27001 Certification (Odeon Software & Technology)
ISO 9001, ISO 10002, ISO 14001, ISO 22000 Certification (Seven Seas Hotel Life, Seven Seas Hotel Blue)
ISO 45001, ISO 50001 Certification (Marvida Family Eco Hotel, Seven Seas Hotel Life, Seven Seas Hotel Blue, Xanadu Resort Hotel)

 

2025

Quality Management System Implementation Projects (ISO 9001, ISO 10002)
Destination Management Business Unit Centre,
ODEON Tours DMC Egypt, ODEON Tours DMC Tunisia, ODEON Tours DMC UAE,
ODEON Tours DMC Greece, ODEON Tours DMC Spain, ODEON Tours DMC Thailand, ODEON Tours DMC Vietnam

Our Strategy

We take pride in being recognised as a reputable, stable, strong and reliable organisation, and we adopt a forward-looking and visionary approach when developing our strategies.

strategy
corporate identity

Our Corporate Identity

Coral Travel Group is an organisation that is open to change, committed to continuous development, and young and dynamic, whilst remaining firmly rooted in national, family and moral values. In line with this approach, we aim to establish long-term and lasting relationships both within and outside the company. We regard honesty as our most important value and protect all confidential information with the utmost care.

Our Management Philosophy

We believe in the importance of an organisational system that is open to innovation and constructive criticism. For this reason, we adopt and apply a management approach characterised by open, consistent and accessible leadership. Within a participatory, fair and democratic management framework, we believe in the necessity of institutionalisation.

mode of rule
Rules of procedures

Our Working Principles

We strive to be the best in every field in which we operate. We regard efficient, disciplined and planned work as the key to success, and we believe in team spirit, synergy and the power of communication. We focus on creativity, developing solutions and generating new knowledge. We consider completing work correctly and on time to be one of our most important responsibilities. We recognise the importance of branding and never compromise on quality in our products and services. Our employees are among our most valuable assets. We provide training and development opportunities and reward success.

Our Perspective on the Sector

From the first day we began operating, we have aimed to be one of the leading organisations in the sector. We embrace universal elements in order to make a difference in the tourism sector. We identify the sector's demands and expectations through a customer-focused approach, and define and diversify our products and services accordingly.

sectoral structure